#dnug45 – Frequently Asked Questions

 

How and where do I get my ticket?

DNUG members need a promo code for free registration. The promo codes will be sent by email to the voting members. They are unique and can be used only once. The promo codes are freely transferable!*

Personal members receive one promo code
Company members receive three promo codes **

Student non-members also receive access to a limited number of free tickets by sending a copy of the student ID to events@dnug.de.

*If you can not attend the conference, give away your promo code to a colleague, customer, business partner, supplier, student, apprentice or someone who is looking forward to join our annual conference. As a speaker for the #dnug45 you can of course pass on this code. Because you participate in the conference for free.

**Every following company member will get a 50 percent discount on the regular ticket price of 799 Euro plus VAT. Send an email to events@dnug.de to purchase more promo codes.

Book your tickets here
Where can I find informations about getting there?
We’ve put together travel information here.
Where do I sleep during the conference?
We’ve compiled information about accommodations here.
Is my ticket transferable if I can't participate?
Tickets are transferable within the same organization (company, university). Please inform us via events@dnug.de. Thanks! Tickets purchased by DNUG personal members are not transferable.
Do I have to bring my ticket to the event?
Yes, please bring your ticket. Thanks!
Which cancellation policies apply?

* Tickets for members and students (free):
Cancellation is free of charge until June 13th 2018.
In case of cancellation after June 13th 2018 or non-attendance, a no-show fee of € 90.00 per ticket will be charged after the event.

Non-member tickets (€ 799,00):
Cancellation is free of charge until May 21st 2018.
In case of cancellation in the period from May 22nd to June 13th 2018, a processing fee of € 90.00 per ticket will be charged.
In case of cancellation after June 13th 2018, a no-show fee of € 180.00 per ticket will be charged after the event.

Tickets for the evening event as a companion:
Cancellation is free of charge until May 21st 2018.
In case of cancellation in the period from May 22nd to June 13th 2018, a processing fee of € 90.00 per ticket will be charged.
In case of cancellation after June 13th 2018, a no-show fee of the total amount of the ticket will be retained after the event.

Free cancellations can be made until May 21st 2018 directly via Eventbrite. Please contact events@dnug.de for any further cancellations. An incoming message about a non-participation can only be considered if you’re sending it to the given email account.

If necessary, purchased tickets can be transferred within the same organization. Please inform events@dnug.de in this case.

The prices are exclusive of VAT.

Who is answering further questions?
Please contact events@dnug.de.
As a speaker where do I find the presentation template?